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Submit a Claim

We've made it easier for you to claim as you can now complete your claim online using the form below. If you are a veterinary practice, please click here

Please attach a full clinical history and an itemised invoice of the treatment to be provided

*Fields are mandatory

If you would like to submit your claim via post, please download a claim form here

Submit a Claim

We've made it easier for you to claim as you can now complete your claim online using the form below. Please attach a full clinical history and an itemised invoice of the treatment provided. *Fields are mandatory

Your details

Please only enter the policy number, excluding any letters/words. This number can be found at the top of your schedule of insurance.
Please enter your full name as it appears on your policy documents
Please enter your address as it appears on your policy documents

About your pet

About the claim

If you do not have the diagnosis, please provide the symptoms or part of your pet's body affected
This should be the total of all your invoices
If different from treatment start date


If you do not have your pet’s clinical history, we may need to request this from your veterinary practice, and this could cause a delay. If we do need ask your vet for clinical history, we will keep you informed.
If you are uploading multiple documents, please select all files to be uploaded at the same time.

About the veterinary practice

Please tell us the approximate month and year that your pet was registered at this practice, if known. This could help us speed up the processing of your claim with your vet.