How to Claim

Submit a Claim

We've made it easier for you to claim as you can now complete your claim online using the form below. Please attach a full clinical history and an itemised invoice of the treatment provided. *Fields are mandatory

Your details

Policy number * Please only enter the policy number, excluding any letters/words. This number can be found at the top of your schedule of insurance.

Your full name * Please enter your full name as it appears on your policy documents

Your address * Please enter your address as it appears on your policy documents

Your postcode *

Your contact telephone number *

Your email address *

About your pet

Pet's name *

Pet's breed *

Date you purchased your pet (if known)

About the claim

Details of the condition that you are claiming for * If you do not have the diagnosis, please provide the symptoms or part of your pet's body affected

Claimed amount (£) * This should be the total of all your invoices

First date of treatment for this claim *

Last date of treatment for this claim If different from treatment start date

Date and time the illness/injury was first noticed *

Has this condition been claimed for before? *

Yes
No

If your pet is covered by another insurance company, please provide details

If your pet has sadly passed away, please provide the date

Was a charge made for cremation/burial. If so, how much? (£)

Please attach all clinical history If you do not have your pet’s clinical history, we may need to request this from your veterinary practice, and this could cause a delay. If we do need ask your vet for clinical history, we will keep you informed.

Please attach the invoice for the treatment (we are unable to process your claim with just a credit card receipt). Please note we can only accept JPEG, PDF or PNG file formats. * If you are uploading multiple documents, please select all files to be uploaded at the same time.

About the veterinary practice

Practice name *

Practice Address *

Practice email address

Date you first took your pet to this practice Please tell us the approximate month and year that your pet was registered at this practice, if known. This could help us speed up the processing of your claim with your vet.

If this is a referral case, please provide the name, address and telephone number of the referring veterinary practice

Payment options *

Please pay the veterinary practice
Please pay me

Dog Insurance

Submit a Claim

Your details

About your pet

About the claim

About the veterinary practice