How to claim

The easiest way to claim is to log into your account and download your personalised claim form. You can also track your claim and upload documents. Otherwise simply download a claim form and follow our step-by step guide.

Step 1.jpg
Step 1
Begin by downloading and printing out a claim form. You will need your Kennel Club Pet Insurance policy number to complete this form. Please view your terms and conditions for details about your policy cover or call us on 03330 30 83 97 for more information.
Step 2.jpg
Step 2
Complete and sign section 1 of the form and ask your vet to complete and sign section 2 of the form. The more information that you provide the easier it will be for us to process and assess your claim.
Step 3.jpg
Step 3
Once you are happy with the details you have entered on the form, please place it and any other supporting evidence such as veterinary receipts in an envelope and post to the following address: Kennel Club Pet Insurance, 2b Alton House Office Park, Gatehouse Way, Aylesbury, Bucks, HP19 8XU.