Contact Us

Call us

If you would like to discuss a new policy for your pet, our sales lines are open:

Monday to Friday: 9am - 8pm
Saturdays: 9am - 5pm


Call us on  03330 30 50 30

Our customer service teams are open:

Monday to Friday: 9am - 6pm
Saturdays: 9am - 1pm
To discuss an existing policy  03330 30 83 96
To contact our claims team  03330 30 83 97

All our policies come with 24/7 access to The Pet Health Helpline

To speak with a vet nurse call 03333 321 947

Write to us

You can also write to us at the address below. 


Po Box 506


M28 8EN

How to complain

For more information on how to make a complaint, click here

Request a callback