<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-KFNX8D" height="0" width="0" style="display:none;visibility:hidden" title="gtm-frame"></iframe>Contact Us | Get in Touch | Kennel Club Insurance
03330 30 50 30
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For pet owners who have an insurance policy with The Kennel Club Pet Insurance.

Log in to your account to:

  • View your details
  • Refer a friend
  • View customer offers
  • Download policy terms and conditions
Customer log in


For breeders or KC partners.

Log in to your account to:

  • Activate 5 weeks free cover
  • View performance reports and rewards statements
  • Order stock and download online banners
  • Manage your litter (breeders only)
  • Access the Vet Academy CPD platform (vets only)

Other ways to contact us

If you have a question or require more information, you can contact our friendly, UK-based team.

New policies, cancellations
and renewals

New policies

03330 30 50 30


03330 30 82 32

Open hours

Monday to Friday: 9am to 6pm
Saturday and Sunday: Closed

Existing policies
and claims

Existing policies

03330 30 83 96


03330 30 83 97

Open hours

Monday to Friday: 9am to 6pm

Saturday: 9am to 1pm

Sunday: Closed

Write to us

You can also write to us at the address below.

PO Box 506
M28 8EN

For more information on how to make a complaint, click here

Should you prefer to contact us using the National Relay service, please dial 18002 before our full telephone number.

Agria Vet Guide App screenshot - Kennel Club Insurance

All our policies come with free 24/7 access to The Agria Vet Guide app.

To speak with a vet, download the Agria Vet Guide app. It is available for you to download from your usual app store and can be used on any smartphone (Android or iPhone), and any other smart device such as an iPad or other tablets.

When setting up the app, please ensure you have your policy number to hand.

How to claim

On our claims page you’ll find:

  • How to make a claim
  • What information and proof you’ll need to give
  • More information about claiming for different conditions and excess
How to Claim
Photo by Rachel Oates - Kennel Club Insurance

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  • Privacy Policy
  • Terms and conditions
  • Contact

The Kennel Club Ltd is an Appointed Representative of Agria Pet Insurance Ltd, who administer the insurance. Agria Pet Insurance is authorised and regulated by the Financial Conduct Authority, Financial Services Register Number 496160. Agria Pet Insurance Ltd is registered and incorporated in England and Wales with registered number 04258783. Registered office: First Floor, Blue Leanie, Walton Street, Aylesbury, Buckinghamshire, HP21 7QW. Agria insurance policies are underwritten by Agria Försäkring who is authorised and regulated by the Prudential Regulatory Authority and Financial Conduct Authority.

For Jersey customers:
Agria Pet Insurance Ltd is regulated by the Jersey Financial Services Commission (JFSC). Ref: 0001498. Registered office: As detailed above.

For Guernsey customers:
Clegg Gifford Channel Islands Limited is licensed by the Guernsey Financial Services Commission. Ref: 2722221. Registered office: Admiral House, Place Du Commerce, St Peter Port, Guernsey GY1 2AT.