Contact Us

Call us

If you would like to discuss a new policy for your pet, our sales lines are open:

Monday to Friday: 9am - 8pm

Saturdays: 9am - 5pm


Call us on 03330 30 50 30



Our service teams are open:


Monday to Friday: 9am - 6pm

Saturdays: 9am - 1pm.


To discuss an existing policy 03330 30 83 96

To contact our breeder support team 03330 30 83 40

To contact our claims team 03330 30 83 97


All our policies come with 24/7 access to The Pet Health Helpline

To speak with a vet nurse call 03333 321 947

Request a callback

We can call you back at a time that suits you.

Call Me Back

Write to us

You can also write to us at the address below. 


Po Box 506


M28 8EN

How to complain

For more information on how to make a complaint, click here

Send us a message