Contact Us

Call us

If you would like to discuss a new policy for your pet, our sales lines are open:


Monday to Friday: 9am - 8pm

Saturdays: 9am - 5pm


Call us on 03330 30 50 30



Our service teams are open:


Monday to Friday: 9am - 6pm

Saturdays: 9am - 1pm.


To discuss a new policy for your pet 03330 30 50 30

To discuss an existing policy 03330 30 83 96

To contact our breeder support team 03330 30 83 40

To contact our claims team 03330 30 83 97


All our policies come with 24/7 access to The Pet Health Helpline

To speak with a vet nurse call 0845 379 1508

Request a callback

We can call you back at a time that suits you.

Call Me Back

Write to us

You can also write to us at the address below. 

Kennel Club Pet Insurance,
2b, Alton House, Office Park,
Gatehouse Industrial Area,
Gatehouse Way
HP19 8XU

How to complain

For more information on how to make a complaint, click here

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